WaFd Bank Customer Service
Need help with your WaFd Debit Card?
Call 800-324-9375 if you lost your debit card
Call 866-661-8550 if you forgot your PIN
For international callers, please call 1-206-624-7930.
WaFd Bank customer support is available 24 hours a day 7 days a week.
Voice-Activated Banking
Signing up is easy:
- If you haven't already, sign up for consumer online or mobile banking.
- Next, call 800-324-9375 to set up your Voice-Activated Banking profile - you'll then be guided to record your voice, so our service can authenticate you going forward.
- Anytime you call in, the service will ask you to authenticate using your voice. Once authenticated the service will say, "Hi, how can I help you today?" and then offers suggestions including provide balance, transfer, or talk to an agent.
Are you a homeowner having difficulties?
Learn about Homeowner AssistanceAll WaFd Bank offices and branches will be closed in observance of the following Federal Holidays:
- January 1, 2025 — New Year's Day
- January 20, 2025 — Martin Luther King Day
- February 17, 2025 — President's Day
- May 26, 2025 — Memorial Day
- June 19, 2025 — Juneteenth
- July 4, 2025 — Independence Day
- September 1, 2025 — Labor Day
- October 13, 2025 — Indigenous People's Day
- November 11, 2025 — Veterans Day
- November 27, 2025 — Thanksgiving
- December 25, 2025 — Christmas
Over 200 offices to serve you.
From checking, savings and retirement accounts to business loans and corporate real estate financing, WaFd Bank is ready to help bring clarity to banking. We operate in nine western states, including Arizona, California, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, and Washington.
Our common-sense, disciplined approach has stood the test of time and made us one of the strongest financial institutions in America. Find a location near you.